CRM for sales forces and sales reps
All businesses from startups to large firms are looking to optimize their work, installing software to manage teams on-line and to improve productivity. These days you can find a software solution for all types of business and sales reps need look no further than Customer Relationship Management (CRM) to manage and organize their sales. But with so many different options out there, how should you go about choosing a CRM to motivate your teams? We guide you through the essential features of the best sales CRM for sales forces and sales reps.
CRM and sales
According to a Gartner study, the failure rate of CRM projects in companies is between 30 and 60%! Managers are tired of seeing sales teams abandon CRM systems that are laborious and time-consuming. Sales reps complain that CRM tools are difficult to get the hang of and sales forces resent the amount of time they have to spend inputting data into the CRM. That’s why it’s vital to know how to choose a CRM that is right for you and your needs.
Sales reps generally spend a lot of time on admin tasks and data input, eating into precious time that could be spent on their main mission: sales. A good web-based sales CRM provides sales forces with a generous dose of simplicity for the organization of their activities. It improves their sales process, plans their appointments, follows their pipeline, automates reportings, and more… Top CRM solutions also encourage discussion and sharing of ideas between sales reps in order to facilitate the type of collaborative work that companies have embraced over the last few years. But all this is meaningless without the motivation of sales reps to get to grips with the CRM and incorporate it into the way they work!
So how can I find the best CRM for sales reps?
Check out the following features:
Simplicity of use
Just a few clicks on your dashboard and you will be able to find and access all the information you need via an intuitive interface. The best CRM for business development increases your efficiency and reactivity in meetings thanks to its simplicity of use. What’s more, you’ll always be up-to-date with the latest exchanges with your customer and can access communication history in a second thanks to the centralization of permanent information. An excellent way to save time and money!
Automated processes and creation of customized business scenarios that reflect your individual working methods reduce data input time. Top sales CRM software saves you time and allows you to concentrate on the core of your business: sales.
Prospect and customer information is recorded and shared for better contact management. The best cloud-based contact management systems allow you to save both professional information and informal exchanges you think may be useful to retain in order to improve relationships and keep customers. You collaborate and work as a team in order to get prospects and transform them into customers.
At a glance you can see what you’ve done, what’s in progress and what’s to come. The best CRM system will retrace the history of your exchanges and facilitate organization of your calendar. No more reasons for not being up-to-date and reaching your targets!
A good sales and marketing CRM can be accessed anytime and anywhere. A sales rep must be able to access their schedule or a customer record quickly and via their medium of choice: mobile, tablet or PC. You will never be caught off guard with a CRM tool.
A list of the best CRM features is not complete without connectivity. Integrate your e-mails and calendars into your CRM and view your exchanges per customer and per company. All the information you need is centralized in one place. Don’t waste any more time wading through different types of software and websites.
A good CRM helps you to be up-to-date and organized so that you will never again miss an opportunity or the chance to transform it. You will have a privileged relationship with your prospects and clients. So what are you waiting for?! Go ahead, there has never been a better time to boost your performance and increase your sales!
Don’t forget to make the most of our free 15-day trial of SocialJs CRM and improve your performance!